Frequently Asked Questions

 

What if the time and the date of a webinar don't suit me?

You have a number of options:

  1. Check our refund policy.
  2. Purchase the webinar recording.
  3. Register for the webinar at a later date if it is scheduled.
  4. Email us at sales@easylearnlive.com for assistance.


How do I download the webinar course materials?

You will receive an email with a link to download your course materials 24 hours before the webinar.


What happens if I have technical problems during the webinar?

Text the presenter and ask for assistance.

In case any technical problem occurs from our end, we will reschedule the conference to another date and time and inform you.


How can I give feedback?

We will provide you with an optional evaluation to complete at the end of each webinar. We do value your feedback!

Have additional questions, suggestions or requests?

Email us at support@easylearnlive.com


Are there discounts for multiple users in my office?

Yes! Email us at sales@easylearnlive.com for details


How can I pay for a webinar, video or online appointment?

We accept the following forms of online payment:
-- Visa
-- MasterCard
-- American Express
-- PayPal

E-Mail: support@easylearnlive.com